Covid 19 has affected everyone with regard to how we now live and has affected everyone’s businesses. We have to change the way we practice with protecting our patients and staff from possible infection which we have learnt through remaining open throughout the whole lockdown period for patient visits and use of telephonic consultations. This means telephonic consultations especially if symptoms of Covid-19 are present. Patients are then requested to call the rooms in order how to proceed and not walk in to the rooms unannounced. To limit people in the waiting area, patients are requested to phone or WhatsApp reception on arrival, especially high risk patients being the elderly or diabetics and other chronic cardiovascular conditions. We aim to have furniture and equipment that may be regularly sanitized in the waiting area, consultation rooms and outpatients.
The pandemic has necessitated no magazines in the waiting room for general use and organized consultation times such as availability for emergencies with only spaced limited regular appointments especially on weekends.
We have a practice protocol on screening patients when making appointments and on arrival with a notice on the door not to enter if symptoms of Covid-19, (cough, fever, muscle aches and shortness of breath) but to phone and be given appropriate advice on how to proceed.
Masks are to be worn by all patients and temperature taken on arrival and recorded. Please limit family members attending the consultation to avoid increased risk.